FREE RETURNS SERVICE
Enjoy Free of Charge Return Orders Service
With great pleasure, It's Luxury by Trafalgar is proud to offer free of charge return service. Our main goal is to promote customer’s satisfaction, and we strive to improve your online shopping experience with us.
Please note that subject to meeting the conditions defined in this Returns and Exchanges section, we offer a free-return policy which allows you to return delivered items up to:
- 14 days for accessories and writing instruments from the delivery of your Order or pick-up from our store.
- 24 hours for jewellery and watches from the delivery of your Order or pick-up from our store.
Returns is easy with our online returns option.
During this exceptional situation of Covid-19, returns in boutiques is not available now. Return request will be processed within 3 working day. Please make sure to provide the item(s) in its original packaging at pick-up. For more information about our return policy, please visit our Return & Refund Policy Page, or contact our customer service at CustomerCare@itsluxury.com or call us at 1881188.
It’s All About You, IT’S LUXURY by Trafalgar