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We offer you two choices when it comes to picking up your order from your item from your nearest Trafalgar store.
Through this service, you can avail expert advice from our store team, who will be delighted to assist and advise you.
HOW TO CLICK & COLLECT (Order online, pick-up in-store)
Step 1: Select your piece on the product detail page and add it to Cart.
Step 2: Proceed with the checkout process.
Step 3: On the Delivery page, select the Click and Collect option, instead of Delivery, and select your preferred Trafalgar store to pick up your order from.
Step 4: Select Proceed with payment to complete the order.
Step 5: Once your order is ready for pick up, we will send you an email and SMS to confirm the pickup details.
HOW TO RESERVE & COLLECT (Reserve online, pick-up & pay in-store)
Step 1: Select your piece on the product detail page and click on Reserve & Collect.
Step 2: Create an account or login if you have an existing account with us.
Step 3: Find and select the nearest and most convenient store to you. Step 4: Review and confirm your reservation.
Step 4: Review and confirm your reservation.
For any further information or requests, including engraving, contact our customer service team via email CustomerCare@itsluxury.com, phone 1881188, or WhatsApp.
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