In light with current pandemic, we are taking strict hygiene measures to ensure the safety of our employees and our customers.
We have imposed strict sanitation protocols at every step of the order preparation & delivery process
The precautionary measures include:
All orders are prepared by employees who are equiped with desinfectant, gloves and masks
All delivery vehicles are cleaned with certified detergent
Regular temperatire checks and health screenning for our employees
A minimum distance of 1 meter accross all operation.
Contact free delivery (we do not accept COD orders)
Exchanged product that cannot be desinfected should be in quarantine
Orders are delivered daily excluding Friday and Kuwait public holidays.
Orders placed outside working hours, after the cut-off time and/or during any public holidays will be deemed placed on the first working day following the order's submission.
Delivery timelines are estimated. We are not responsible for failures to deliver for reasons outside our reasonable control, including where you are not available to take delivery of your Order or request postponement.
There may be delays during promotional activity, sale season, and public holidays.
Once your order is ready for delivery, our drivers will contact you to schedule the date/hour of the delivery at your convenience.
If there is no one at the address given who is able and competent to accept delivery of the products, you will have the option to arrange for an alternative delivery date or be given additional information about the collection of the products.
At www.itsluxury.com, we are pleased to offer you complimentary delivery on all your orders.
How does it work?
Thank you for subscribing to our newsletter. You'll be the first to hear about our new arrivals and offers!